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Terms & Conditions

Cooperative Marketing & Purchasing 

New Hampshire Recycles (hereinafter "NH Recycles") offers cooperative marketing and purchasing programs for its voting municipal members ("Member"). Through these programs, NH Recycles connects Members with NH Recycles vendors ("Vendor"). The following terms and conditions explain the responsibilities and process for how NH Recycles handles logistics, pricing, and accounting for its cooperative marketing and purchasing programs. 

By using any of these programs, Member agrees to the following terms and conditions:  

Logistics 

  1. Delivered Materials: The following applies when Member hires a third-party hauler to deliver materials to Vendor, or when Member delivers the materials themselves.  
    • If Member hires a third-party hauler to deliver Member’s materials to Vendor, Member shall make those arrangements directly with the third-party hauler before contacting the NH Recycles Logistics Staff to obtain the appropriate release number.  Member shall provide NH Recycles with the target delivery date for such material.  
       
    • If Member has its own means of delivery and will be delivering material to Vendor, Member shall contact the NH Recycles Logistics Staff one full business day prior to delivery to obtain a release number.
       
    • The delivering party, whether a third-party hauler or Member, must present the NH Recycles release number to Vendor and identify the load as an NH Recycles load upon delivery.
       
    • The delivering party, whether a third-party hauler or Member, shall be responsible for complying with the posted delivery hours and unloading policies and procedures at Vendor’s delivery location.
       
    • In the event the intended delivery date changes, Member shall promptly notify the NH Recycles Logistics Staff.   
  2. Material Pick-up and Container Swaps: The following applies when NH Recycles makes the arrangements for the pick-up of material or the swapping of containers for Member. 
    • Member shall submit all requests for release numbers and pick-ups to the NH Recycles Logistics Staff at least two business days in advance.  
       
    • NH Recycles shall schedule Member’s pick-up request as soon as possible with Vendor and establish a suitable pick-up date. NH Recycles shall then notify Member via email of the pick-up details. 
       
    • Member shall notify the NH Recycles Logistics Staff if a shipment does not take place as scheduled as soon as Member recognizes that the pick-up was missed.   
       
    • Member may be asked to provide access to its facility at times other than its normal schedule of operations to accommodate trucking availability. 
       
    • NH Recycles strongly recommends that Member have a representative present for each transaction and obtain the driver's signature on the Bill of Lading or Member scale ticket. Failure to obtain appropriate documentation may limit Member's ability to dispute a load weight.
       
    • It is the sole responsibility of Member to ensure that: 
      • (1) baled materials are safely loaded onto Vendor’s trailer; 
      • (2) the load meets the agreed-upon weight requirements; and 
      • (3) that the truck is loaded in a timely and efficient manner.  
    • It is the responsibility of Member to notify the NH Recycles Logistics Staff at least one business day prior to the scheduled pickup if Member needs to cancel or reschedule a pickup.  
  3. All Loads: The following applies to both delivered materials and material pick-up and container swaps.  
    • Member shall send completed Bills of Lading (BOL) to the NH Recycles Billing Staff within five calendar days of the transaction being completed.  
       
    • NH Recycles is not responsible for strikes, lockouts, delay of carrier, or other delays unavoidable or beyond its control. 

Pricing and Accounting 

  1. Pricing and Fees: All commodity pricing is subject to change based on the following conditions:
    • Actual market price on the date of pick-up or delivery will be used if different than quoted price on Member’s confirmation form.   
       
    • Member must meet minimum weight requirements or a change in quoted price could occur. 
       
    • Material provided by Member must meet Vendor specifications and be free of contamination. Downgrade in pricing and outright rejection due to contamination may result in additional costs to Member, including hauling charges from Member’s site to the final destination. 
       
    • If Vendor arrives on site and is unable to gain access to the facility, despite acceptable prior notification from NH Recycles to Member, Member may be charged a “Truck Not Used” fee by Vendor. 
       
    • If any loading operation takes longer than one hour, Member may be charged additional loading charges by Vendor. 
       
    • Scale weights from Vendor will be deemed final unless NH Recycles and Member agree prior to loading that Member bale weights or scale weights will be used. In no case may Member contest weight tickets without a Bill of Lading or Member scale ticket supplied to NH Recycles by Member, complete with Vendor’s driver signature, within 48 hours of shipment.   
       
    • In case of damage to Vendor’s equipment, Vendor and Member shall settle any costs between themselves. 
  2. Scrap Metal Preparation and Acceptance
    • The following requirements apply to all scrap metal marketed through NH Recycles. Member is responsible for ensuring that all scrap metal is properly prepared, safe for transportation and processing, and compliant with applicable federal and state requirements and Vendor specifications.
       
    • Before delivery or pick-up, Member shall ensure that:
      • Appliances and Refrigerant-Containing Equipment: Refrigerants have been properly recovered from appliances and equipment, including refrigerators, freezers, air conditioners, dehumidifiers and motor vehicle air-conditioning units. Member shall maintain and provide any documentation or certification required by NH Recycles, Vendor, or applicable law.
         
      • Hazardous Components: PCB- or DEHP-containing capacitors, mercury switches and other mercury-added components have been removed and properly managed when required. Appliances and vehicles shall also be free of asbestos and any other hazardous or regulated materials required to be removed prior to processing.
         
      • Vehicles and Machinery: All fuels, oils, coolants and other fluids have been drained; batteries and battery connectors have been removed; tires and wheel weights have been removed when required by Vendor; and airbags have been removed or deployed. Vehicles and machinery must comply with any additional Vendor preparation requirements.
         
      • Drums and Tanks: Drums, tanks, and similar containers must be empty, clean, and dry, with an end completely removed or otherwise prepared so that the interior can be safely inspected. Flattened or closed containers may be rejected. Containers that held hazardous materials must be cleaned and managed in accordance with applicable law and Vendor requirements.
         
      • Cylinders and Pressurized Containers: Propane tanks, oxygen cylinders, compressed-gas cylinders, accumulators, air bottles, shock absorbers, and similar pressurized containers must be empty, depressurized, and prepared in accordance with Vendor specifications. Unless otherwise approved by Vendor, such items must be de-valved and cut open so they can be safely inspected.
         
      • Prohibited Materials: Radioactive materials, asbestos and asbestos-containing materials, unexploded or undeployed devices, sealed containers, free liquids, sludge, residue, and other materials prohibited by Vendor are not accepted.
    • NH Recycles and Vendor may inspect any scrap metal load. Vendor may reject, downgrade, or require removal of unacceptable materials from any load that does not meet these requirements or Vendor specifications. Member shall be responsible for any resulting rejection, handling, cleaning, remediation, transportation, disposal, delay, or other charges. Such charges may be deducted from the value of the load or invoiced directly to Member.
       
    • Vendor requirements may differ by facility and may change over time. Member agrees to comply with the specifications provided by NH Recycles or Vendor for the applicable transaction. When Vendor specifications are more restrictive than these terms, Vendor specifications shall control.
  3. Invoicing: 
    • NH Recycles will invoice Member upon receipt of scale tickets from Vendor.  Scale tickets must have release numbers to be valid.
       
    • For billing, all tonnage shall be calculated according to United States (US) industry standard of 2,000 pounds per ton (or 2,240 pounds for scrap metal and steel cans) and all billing will be based on the US dollar.
       
    • Member is responsible for reviewing all NH Recycles invoices and reports upon receipt and should notify NH Recycles Billing Staff of any apparent discrepancy within five business days. Payment remains due within 30 calendar days unless otherwise agreed by NH Recycles.
       
    • Payments to NH Recycles shall be in US funds and drawn on a bank in the US. NH Recycles also accepts electronic transfer payments.
  4. Payments:
    • NH Recycles will process items for payment within 45 days of the pick-up date.  Payments will be made by check unless Member requests electronic ACH transfers to its bank account.
       
    • There may be times when payments are delayed slightly due to discrepancies or other load issues. In these cases, NH Recycles will work to resolve the issue as soon as possible to expedite payment. 
  5. Discrepancies: 
    • Regardless of when an invoice or payment is received, any request for correction or adjustment relating to weights, pricing, payment, or another transaction issue must be submitted within 90 days of the transaction date. No adjustments will be made after 90 days.
  6. Membership Dues:
    • Member acknowledges that NH Recycles membership dues must be current and active to utilize NH Recycles' services under this agreement.
       
    • If NH Recycles membership has lapsed, Member will be required to pay membership dues for the year in which services were rendered. 

Container and Trailer Rentals

The following terms and conditions apply to containers and trailers (“equipment”) provided by Vendor, regardless of whether Vendor is providing the equipment for a fee or free of charge.

  1. Access:
    • Member agrees to provide unobstructed access to the equipment on the day it is to be picked up. If the equipment is inaccessible, Vendor reserves the right to not pick up the equipment and charge a “Truck Not Used” fee.
  2. Filling:
    • Member agrees to not fill open top containers over the maximum fill line. Debris may not extend above the top rim of the equipment. If the equipment is overfilled, Vendor reserves the right to not pick up the equipment.
  3. Snow:
    • Member agrees to remove snow and ice from the top of the equipment on the day it is to be picked up. If the equipment is covered in snow or ice, Vendor reserves the right to not pick up the equipment. 
  4. Damage:
    • Member agrees to inspect equipment upon delivery and prior to use and notify NH Recycles of any defects. In the event the equipment is damaged while under the control of Member, Member shall notify NH Recycles and Member shall be responsible for paying Vendor for repairs. Member shall not be responsible for repairs resulting from normal wear and tear.

Additional Terms and Conditions 

  1. Vendors:
    • Member understands and acknowledges that the success of NH Recycles' cooperative marketing and purchasing model depends on Member working with NH Recycles directly to benefit from the relationships and preferred pricing NH Recycles has established with Vendors.
       
    • In the event Vendors receive requests for services directly from Member, Vendors will refer Member back to NH Recycles for service.  
  2. Ownership: Member acknowledges that NH Recycles...
    • is not the generator of nor the party disposing of any recyclable materials or solid waste;
    • is not the owner or operator of any solid waste facility; and
    • is at no time taking ownership of recyclable materials or solid waste. 
  3. Notice:
    • NH Recycles designates the following primary logistics and billing contacts, who shall serve as Member’s point of contact for questions related to logistics or billing issues: