Terms & Conditions

Cooperative Marketing & Purchasing 

New Hampshire Recycles  (heretofore "NH Recycles") offers cooperative marketing and purchasing programs for its voting municipal members ("Member"). Through these programs, NH Recycles connects Members with NH Recycles vendors ("Vendor"). The following terms and conditions explain the responsibilities and process for how NH Recycles handles logistics, pricing, and accounting for its cooperative marketing and purchasing programs. 

By using any of these programs, Member agrees to the following terms and conditions:  

Logistics 

  1. Delivered Materials: The following applies when Member hires a third-party hauler to deliver materials to Vendor, or when Member delivers the materials themselves.  
    • If Member hires a third-party hauler to deliver Member’s materials to Vendor, Member shall make those arrangements directly with the third-party hauler before contacting the NH Recycles Logistics Staff to obtain the appropriate release number.  Member shall provide NH Recycles with the target delivery date for such material.  
       
    • If Member has its own means of delivery and will be delivering material to Vendor, Member shall contact the NH Recycles Logistics Staff one full business day prior to delivery to obtain a release number.
       
    • The delivering party, whether a third-party hauler or Member, must present the NH Recycles release number to Vendor and identify the load as an NH Recycles load upon delivery.
       
    • The delivering party, whether a third-party hauler or Member, shall be responsible for honoring the posted delivery hours at Vendor delivery location as well as all unloading policies and procedures. 
       
    • In the event the intended delivery date changes, Member shall promptly notify the NH Recycles Logistics Staff.   
  2. Material Pick-up and Container Swaps: The following applies when NH Recycles makes the arrangements for the pick-up of material or the swapping of containers for Member. 
    • Member shall submit all requests for release numbers and pick-ups to the NH Recycles Logistics Staff at least two business days in advance.  
       
    • NH Recycles shall schedule Member’s pick-up request as soon as possible with Vendor and establish a suitable pick-up date. NH Recycles shall then notify Member via email of the pick-up details. 
       
    • Member shall notify the NH Recycles Logistics Staff if a shipment does not take place as scheduled as soon as Member recognizes that the pick-up was missed.   
       
    • Member may be asked to provide access to its facility at times other than its normal schedule of operations to accommodate trucking availability. 
       
    • NH Recycles strongly recommends that Member meet the trucking provider on site for all transactions and to ensure a driver signature is obtained for each transaction. 
       
    • It is the sole responsibility of Member to ensure that: (1) baled materials are safely loaded onto Vendor’s trailer; (2) no more or no less than the agreed upon weight is added to the load; and (3) that the truck is loaded in a timely and efficient manner. 
       
    • It is the responsibility of Member to notify the NH Recycles Logistics Staff at least one business day prior to the scheduled pickup if they need to cancel or reschedule a pickup.  
  3. All Loads: The following applies to both delivered materials and material pick-up and container swaps.  
    • Member shall send completed Bills of Lading (BOL) to the NH Recycles Billing Staff within five calendar days of the transaction being completed.  
       
    • NH Recycles is not responsible for strikes, lockouts, delay of carrier, or other delays unavoidable or beyond its control. 

Pricing and Accounting 

  1. Pricing and Fees: All commodity pricing is subject to change based on the following conditions:
    • Actual market price on the date of pick-up or delivery will be used if different than quoted price on Member’s confirmation form.   
       
    • Member must meet minimum weight requirements or a change in quoted price could occur. 
       
    • Material provided by Member must meet Vendor specifications and be free of contamination. Downgrade in pricing and outright rejection due to contamination may result in additional costs to Member, including hauling charges from Member’s site to the final destination. 
       
    • If Vendor arrives on site and is unable to gain access to the facility, despite acceptable prior notification from NH Recycles to Member, Member may be charged a “Truck Not Used” fee by Vendor. 
       
    • If any loading operation takes longer than one hour, Member may be charged additional loading charges by Vendor. 
       
    • Scale weights from Vendor will be deemed final unless NH Recycles and Member agree prior to loading that Member bale weights or scale weights will be used. In no case may Member contest weight tickets without a Bill of Lading or Member scale ticket supplied to NH Recycles by Member, complete with Vendor’s driver signature, within 48 hours of shipment.   
       
    • In case of damage to Vendor’s equipment, Vendor and Member shall settle any costs between themselves. 
  2. Invoicing: 
    • NH Recycles will invoice Member upon receipt of scale tickets from Vendor.  Scale tickets must have release numbers to be valid.
       
    • For billing, all tonnage shall be calculated according to United States (US) industry standard of 2,000 pounds per ton (or 2,240 pounds for scrap metal and steel cans) and all billing will be based on the US dollar.
       
    • It is the responsibility of Member to review all NH Recycles invoices and reports upon receipt. If there are discrepancies or questions, Member must contact the NH Recycles Billing Staff within five business days of receipt of invoice or reports to make such discrepancies known. Otherwise, NH Recycles will expect payment in full on the invoiced amount within 30 calendar days.
       
    • Payments to NH Recycles shall be in US funds and drawn on a bank in the US. NH Recycles also accepts electronic transfer payments.
  3. Payments:
    • NH Recycles will process items for payment within 45 days of the pick-up date.  Payments will be made by check unless Member requests electronic ACH transfers to its bank account.
       
    • There may be times when payments are delayed slightly due to discrepancies or other load issues. In these cases, NH Recycles will work to resolve the issue as soon as possible to expedite payment. 
  4. Discrepancies: 
    • Notwithstanding "Payments" section above, if Member later believes there is an error or has a question regarding weights, pricing, or any other issue with an invoice or payment, Member must contact the NH Recycles Billing Staff no later than within 90 days of the transaction date. NH Recycles will research the issue and make any appropriate adjustments if needed. No adjustments will be made after 90 days. 
  5. Membership Dues:
    • Member acknowledges that NH Recycles membership dues must be current and active to utilize NH Recycles' services under this agreement.
       
    • If NH Recycles membership has lapsed, Member will be required to pay membership dues for the year in which services were rendered. 

Container and Trailer Rentals

The following terms and conditions apply to containers and trailers (“equipment”) provided by Vendor, regardless of whether Vendor is providing the equipment for a fee or free of charge.

  1. Access:
    • Member agrees to provide unobstructed access to the equipment on the day it is to be picked up. If the equipment is inaccessible, Vendor reserves the right to not pick up the equipment and charge a “Truck Not Used” fee.
  2. Filling:
    • Member agrees to not fill open top containers over the water level. Debris may not extend above the top rim of the equipment. If the equipment is overfilled, Vendor reserves the right to not pick up the equipment.
  3. Snow:
    • Member agrees to remove snow and ice from the top of the equipment on the day it is to be picked up. If the equipment is covered in snow or ice, Vendor reserves the right to not pick up the equipment. 
  4. Damage:
    • Member agrees to inspect equipment upon delivery and prior to use and notify NH Recycles of any defects. In the event the equipment is damaged while under the control of Member, Member shall notify NH Recycles and Member shall be responsible for paying Vendor for repairs. Member shall not be responsible for repairs resulting from normal wear and tear.

Additional Terms and Conditions 

  1. Vendors:
    • Member understands and acknowledges that the success of NH Recycles' cooperative marketing and purchasing model depends on Member working with NH Recycles directly to benefit from the relationships and preferred pricing NH Recycles has established with Vendors.
       
    • In the event Vendors receive requests for services directly from Member, Vendors will refer Member back to NH Recycles for service.  
  2. Ownership: Member acknowledges that NH Recycles...
    • is not the generator of nor the party disposing of any recyclable materials or solid waste;
    • is not the owner or operator of any solid waste facility; and
    • is at no time taking ownership of recyclable materials or solid waste. 
  3. Notice:
    • NH Recycles designates the following primary logistics and billing contacts, who shall serve as Participating Member’s point of contact for questions related to logistics or billing issues:

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